Terms & Conditions

These Terms and Conditions govern your use of the 12volt.Solutions website and the purchase of products or services from us. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

  1. Website Use:

1.1 Age Requirement: You must be at least 18 years old or have the legal capacity to enter into a binding contract in your jurisdiction to use our website and purchase our products or services.

1.2 Account Creation: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account and to update your information as necessary.

1.3 Prohibited Activities: You agree not to use our website for any unlawful or unauthorized purposes. This includes but is not limited to:

  • Violating any applicable laws, regulations, or third-party rights;
  • Using our website in a manner that could impair, disable, or damage the functionality or appearance of our site;
  • Engaging in any form of data mining, scraping, or extraction of information from our website;
  • Attempting to gain unauthorized access to our systems, accounts, or any other user information;
  • Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity;
  • Engaging in any activity that interferes with or disrupts the proper functioning of our website or any servers or networks connected to our website.

  1. Product Orders:

2.1 Product Descriptions: We make every effort to accurately describe our products and provide images that represent them. However, we do not guarantee that the descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. If you have any questions or concerns about a product, please contact us before making a purchase.

2.2 Pricing and Payments: All prices displayed on our website are in the specified currency and are subject to change without notice. We reserve the right to correct any pricing errors or inaccuracies on our website. Payment for products or services must be made in full at the time of purchase, unless other arrangements have been agreed upon. We accept various payment methods, as indicated on our website.

2.3 Order Acceptance: By placing an order on our website, you make an offer to purchase the selected products or services. We reserve the right to accept or decline your offer for any reason, including but not limited to product availability, errors in pricing or product descriptions, or our inability to process your payment.

2.4 Shipping and Delivery: We will make every effort to process and ship your order promptly. However, shipping times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages that occur during the shipping process. You are responsible for providing accurate and complete shipping information. Additional charges may apply for shipping and handling, as indicated during the checkout process. For more information, please refer to our Shipping Terms.

  1. Returns and Refunds:

3.1 Return Policy: We strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, please refer to our Return Policy for instructions on returning the product and obtaining a refund or exchange. Some restrictions and conditions may apply.

  1. Intellectual Property:

4.1 Ownership: All content, including but not limited to text, images, logos, trademarks, and software, on the 12volt.Solutions website is the property of 12volt.Solutions or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, distribute, or display any content from our website without prior written permission from us.

4.2 Feedback: If you provide us with any feedback, suggestions, or ideas regarding our products or services, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sublicensable right to use, modify, reproduce, publish, and distribute such feedback for any purpose.

  1. Limitation of Liability:

5.1 Disclaimer: Our website and the content provided on it are provided on an "as is" and "as available" basis. We make no warranties or representations, either express or implied, regarding the operation of our website, the accuracy of the information, or the availability of products or services. To the fullest extent permissible by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

5.2 Limitation of Liability: In no event shall 12volt.Solutions or its affiliates, directors, officers, employees, agents, or suppliers be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services, even if advised of the possibility of such damages.

  1. Governing Law and Dispute Resolution:

6.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where 12volt.Solutions is located, without regard to its conflict of law provisions.

6.2 Dispute Resolution: Any disputes arising out of or in connection with these Terms and Conditions shall be resolved through negotiation in good faith. If the parties are unable to reach a resolution, the dispute may be submitted to mediation or arbitration in accordance with the rules of the relevant jurisdiction.

  1. Changes to Terms and Conditions:

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The revised terms will be effective upon posting on our website. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

  1. Contact Us:

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Email: info@12volt.solutions

Phone: 888.880.8838

Address:
12330 E. 60th Street, STE. D
Tulsa, Oklahoma 74146

Effective Date: 7/01/2023