FAQs

Warranty / Return Related Questions

Will this void my vehicle manufacture warranty?

No, not at all. Most of our kits are made to adapt to your OEM vehicle connectors, which means you don't have to cut or splice into any of your wiring. Click HERE for more info

 

What is the warranty on your product?

All of our products come with a 1 year warranty. We have an optional Life Time Warranty called "Forever Warranty" that can be purchased separately. More info can be found HERE.

 

What is your return policy?

Our return policy can be found HERE.

Shipping Related Questions

You can read our SHIPPING TERMS HERE

 

Do you ship to Canada?

We ship A LOT of international packages, which most are to Canada. You will have a couple shipping options available at checkout. Duty fees & taxes will be the buyers responsibility

 

How much is shipping?

The cost depends on which method you select at checkout. We ship using USPS First Class or USPS Priority mail.

 

How fast can I get my item?

Again, this depends on which shipping method you choose. For domestic shipments First Class is typically 2-5 days, while Priority is usually 2-3 days. Product ships from Oklahoma. Click HERE for international shipment time frames.

 

What if my package is lost or stolen?

If your package is lost or misdelivered, please contact us ASAP! We will immediately file a claim with USPS but WE WILL REQUIRE YOUR COOPERATION TO HELP TRACK THE PACKAGE DOWN. Please read the SHIPPING TERMS HERE for additional information on lost packages.

Remote Start Related Questions

What is the range?

Most of our Remote Start Kits are activated from the OEM key FOB. This means that the range you will be able to start your vehicle is the same distance you can lock/unlock your doors. If you need longer range, we have long range remotes that can be added to any of our Remote Start Kits, and we even have a Smart Phone Module that will give you a true UNLIMITED range!

 

Will my *INSERT YOUR CHOICE OF OEM FEATURE HERE* still work with your product installed?

All features and functions that you have now will still work as they do now. You will not loose any features by adding our product to your vehicle.

 

Will my vehicle turn off when I open the door?

TOYOTA ANSWER: All Push Button Start Toyota & Lexus vehicles will kill the remote start when any entry point is opened (door/hatch). This is a safety feature put in place by the vehicle manufacturer and can not be bypassed. If your Toyota has an actually key turn style ignition, then the remote start will remain active when entering the vehicle.

ALL OTHER VEHICLE ANSWER: Most vehicles will not turn off when opening the door. There are a few rare cases outside of the push button start Toyota family that this is the case though. Please read the "SPECIAL NOTES" section in the product description for details.

 

What is the run time?

All of our Remote Starts Kits are programmed for 15 minutes.

 

Smart Phone Module Related Questions

Can I add your Phone Module to my OEM remote start?

Although you can not add our Smart Phone Module "to" your OEM Remote Start, you can purchase the appropriate Remote Start Kit for your vehicle and add the Phone Module to that. Your OEM remote start will still work as it does now.  This is a VERY common setup with our Ford and Toyota customers.

Discount Related Questions?

Do you offer a military discount? We sure do! We fully support our military, Law Enforcement and First Responders! You will need to provide proof with either an ID card or shoot us an email from your .mil account if you're active duty. The name on the other must also match the name on your ID/email.

 

Do you have any discounts available?

We have sales from time to time. You can view our items on sale HERE. If you're planning on purchasing a few items, please contact us to see if there are any discounts that we can provide to you that have not been posted on our Facebook page or Newsletter.

Do You Have An Installer In My Area?

We have a wide variety of dealerships and businesses that use and support our products. If you're needing help locating an installer in your area, please contact us!