Privacy Policy

At 12volt.Solutions, we value the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and protect the data we obtain when you visit our website or make a purchase from us. By using our website and services, you consent to the practices described in this policy.

  1. Information We Collect:

1.1 Personal Information: We may collect certain personally identifiable information, such as your name, email address, phone number, and shipping address when you place an order or create an account on our website. This information is necessary for us to process and fulfill your order and to communicate with you regarding your purchase.

1.2 Non-Personal Information: When you visit our website, certain non-personal information may be collected automatically, including your IP address, browser type, operating system, and pages viewed. This information is used to analyze trends, administer the site, track user movements, and gather demographic information for internal purposes.

Use of Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to analyze the usage of our website. Google Analytics uses cookies (small text files stored on your device) to collect information about how you interact with our website. The information generated by the cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We use the information obtained from Google Analytics to evaluate website traffic, understand user behavior, and improve our website's content and user experience. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We have implemented IP anonymization in Google Analytics to protect your privacy further.

1.3 Payment Information: To process your payment, we may collect your credit card or other payment details. However, we do not store this information on our servers. We utilize trusted third-party payment processors that comply with industry standards to securely handle your payment information.

1.4 Log Data: When you visit our website, our servers automatically record certain information, referred to as log data. This data may include your IP address, browser type, operating system, referring pages, and the date and time of your visit. We use this information to analyze trends, administer our website, and gather demographic information for aggregate use.

  1. Use of Information:

2.1 Order Processing: We use the personal information you provide to process and fulfill your orders, communicate order status and shipping details, and address any customer service inquiries or issues that may arise.

2.2 Marketing Communications: With your consent, we may send you promotional emails or newsletters regarding our products, services, special offers, or other relevant information. You have the option to opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

2.3 Website Improvement: We may use the information we collect to improve our website's functionality, enhance user experience, and personalize your interactions with our site.

2.4 Legal Compliance: We may disclose your information if required by law, legal process, or governmental request, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

  1. Information Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Cookies:

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the website, and gather demographic information. You can choose to disable cookies through your browser settings; however, please note that this may affect certain features and functionality of our website.

  1. Third-Party Links:

Our website may contain links to third-party websites or services that are not operated or controlled by 12volt.Solutions. This Privacy Policy does not cover the practices of those third-party websites or services. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.

  1. Children's Privacy:

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information from our records.

  1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to periodically review this page for any updates. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:


Phone: 888.880.8838

12330 E. 60th Street, STE. D
Tulsa, Oklahoma 74146

Effective Date: 7/01/2023