Warranty Information

💢️ 1 Year Product Warranty

What does the warranty cover?

12volt.Solutions warrants the product to be free from defects in workmanship and materials for the warranty period. If the product fails during normal and proper use within the warranty period, 12Volt.Solutions will repair or replace the defective parts of the product, or the product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.

 

What is NOT covered

Our Standard Warranty does not cover misuse, abuse or modifications made to our products.

Products that have been damaged, modified, or tampered with are not eligible for warranty coverage unless the modification was specified and documented by 12volt.Solutions.

 

Important Warranty Details

All Warranty claims are handled on a case by case basis.

 

Your time, shop labor/fees and other expenses are not covered by our warranty and will not be reimbursed.  

 

💢️ Optional Forever Warranty

IMPORTANT: The Forever Warranty is nonrefundable. By purchasing this warranty, you acknowledge that the purchase price cannot be refunded under any circumstance, even if you choose to return your product(s) for a refund.

 

What is it?

Our Forever Warranty is just that... a warranty forever! We take so much pride in our work and products that we are willing to back them longer that anyone else in the industry. The standard 1 year warranty covers all of our products, just like you'd expect from any retailer. But what happens after that one year is up? If you've been down this road before, then you know you pretty much get no help, no support, no exchange, no nothing. Its very frustrating to spend your money on a product only to have it fail shortly after the warranty period expires.

 

This is an extended warranty program for 12volt.Solutions customers only. This is not an insurance program.

 

The Forever Warranty covers parts only supplied by 12volt.Solutions. It does not cover labor, fees or other related costs to the remote start system or diagnosis.

 

 

What it covers

12volt.Solutions warrants the product to be free from defects in workmanship and materials for the warranty period. If the product fails during normal and proper use and is within the warranty period, 12Volt.Solutions will repair or replace the defective parts of the product, or the product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.

 

What is NOT covered

Our Forever Warranty does not cover failure caused by improper installation, operation, cleaning or maintenance, misuse, abuse, or non 12Volt.Solutions modifications to the product. Exclusions from Limited Warranty Service Product has been tampered with, repaired and/or modified by non-authorized personnel. The serial number of the product, components or accessories has been altered, cancelled or removed. Damage (accidental or otherwise), to the product that does not impact the product’s operation and functions, such as, and not limited to, rust, change in color, texture or finish, wear and tear, and gradual deterioration. Damage caused by fire, accident, natural disaster, intentional or accidental misuse, neglect or improper maintenance, and use under abnormal conditions. Damage caused by improper installation, improper connection, fraud, theft, unexplained disappearance, or willful act

Important Forever Warranty details

Returning the product to 12Volt.Solutions during your warranty period does not automatically mean that it will be repaired free of charge. Upon receiving your product, 12Volt.Solutions reserves the right to check the validity of your warranty and your request for warranty service.

 

Your time, shop labor/fees and other expenses are not covered by our warranty and will not be reimbursed.  

💢️ Buy Forever Warranty

💢️ Will your product void my vehicle warranty?

The answer is NO!

It is illegal for a dealership to tell you that aftermarket parts will void your vehicle warranty. It is also against the law for a dealership to deny warranty work because you have aftermarket equipment installed in your vehicle. All Dealerships are aware of the Magnus-Moss Warranty Act, however very few consumers know about it. Research it and don't be afraid to mention it to the dealership. Read up on the Magnuson-Moss Warranty Act HERE.

 

 

 

Return Policy - click here

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