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Our Forever Warranty is just that... a warranty forever! We take so much pride in our work and products that we are willing to back them longer than anyone else in the industry. The standard 1 year warranty covers all of our products, just like you'd expect from any retailer. But what happens after that one year is up? If you've been down this road before (like I have), then you know you pretty much get no help, no support, no exchange, no nothing except for maybe an "I'm sorry". It's very frustrating to spend your money on a product only to have it fail shortly after the warranty period expires.
Because of the headache, frustration, and expense associated to replacing anything outside of a warranty, we decided to offer a solution to all of our customers that want lifelong support from a company who truly cares about their customers!
Forever Warranty covers a single product and is attached to the serial number of that product. If you purchase more than one item, you get to select which item you want the Forever Warranty to cover.... or, you can purchase option 2.
Option 1 - This option covers ONE item and can be purchased up to 30 days after the original purchase date.
Option 2 - This option covers ALL of the products in your shopping cart and MUST be purchased AT THE SAME TIME as all of your items. If you purchase 4 Remote Start Kits and 4 Smart Phone Modules, this is by far the cheapest way to get everything covered under the Forever Warranty. All products will be assigned their own Forever Warranty policy.
Forever Warranty is NON REFUNDABLE
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
It’s worked better than the old version.
Just made the sense to get it at this point
I think it's great best to have all covered!!!!
Awesome warranty, I have not had to use it and I hope I don’t have to. But if I do it’s worth every penny I spent on it.
Good product would buy again for my other vehicles. Easy to install.
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