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C
Chris
Great Kit and amazing customer support!

I bought this kit from 12volt about 3 months ago. They didn't have an installation video when I bought the kit, but they told me that when I phoned them about some questions I had. They told me that they would help walk me through the installation if I needed help so I went ahead and purchased the kit. I travel for work so I didn't get around to installing it until last weekend - 3 months after I purchased it. I called 12volt solutions and told them I was going to install it and they guided me through how to disassemble the rear panel to access the BCM. It wasn't too bad, but I felt bad for keeping the tech on the line for 30+ minutes during the process. The install was straight forward and the vehicle remote started right up the first time as I had expected. This kit is well designed and customer service was a huge help walking me through everything I had questions about. UPDATE: I called 12volt to order the up-gradable app module so I could remote start from my phone. They owner told me he had filmed an installation video and he was in the process of editing it and it would be posted this evening. He said the video would be a step by step walk through for the entire install! Huge props to you guys! Chris

C
Chris
Great Kit and amazing customer support!

I bought this kit from 12volt about 3 months ago. They didn't have an installation video when I bought the kit, but they told me that when I phoned them about some questions I had. They told me that they would help walk me through the installation if I needed help so I went ahead and purchased the kit. I travel for work so I didn't get around to installing it until last weekend - 3 months after I purchased it. I called 12volt solutions and told them I was going to install it and they guided me through how to disassemble the rear panel to access the BCM. It wasn't too bad, but I felt bad for keeping the tech on the line for 30+ minutes during the process. The install was straight forward and the vehicle remote started right up the first time as I had expected. This kit is well designed and customer service was a huge help walking me through everything I had questions about. UPDATE: I called 12volt to order the up-gradable app module so I could remote start from my phone. They owner told me he had filmed an installation video and he was in the process of editing it and it would be posted this evening. He said the video would be a step by step walk through for the entire install! Huge props to you guys! Chris