Support - Magic Box

Important information before you begin

Our business hours are Monday-Friday, 8:30a-5:30p Central Time

We have limited support, if any, outside of these hours.  Please plan your installation with our business hours in mind. 

 

⭐ Step 1:  Complete the installation of your remote start kit and complete the stage 1 of programming prior to contacting us.

⭐ Step 2:  Download Team Viewer Full Client, this will let us remote in and complete the Stage 2 programming. Click HERE. 

⭐ Step 3:  Contact us to schedule your Stage 2 programming appointment.

 

⚠️ If you choose to "figure it out" or attempt usage on your own, your warranty will be void and a return/refund will not be accepted. 

⚠️ You MUST HAVE a decent computer and fast internet for this device to work.   If you have a slow, old computer or anything other than HIGH SPEED internet, this option will not work for you. 

⚠️ Please note that this device is NOT for customer use!   This is a device that allows our technicians to remote in to your remote start device to complete Stage 2 Programming or to make changes to the programming on the Remote Start Module.    YOU will not do anything with this device other than what is instructed by our team.